Who is Stripe2be?
A new Solutions
Stripe2Be is a Global Whole Genome Sequencing Company specialized in Rare Disease Genomics. We are committed to ending Diagnostic Odyssey for rare disease by providing advanced Genomics solutions, from molecular diagnosis to advanced reporting. As a result, we provide the Whole Genome Sequencing Test, the most complete DNA test that:
1) increases the diagnosis yield;
2) decreases costs for both people and physicians.
What is Stripe2Be Test?
Whole Genome Sequencing
Stripe2Be Test is a Whole Genome Sequencing Test, based on Next-Generation Sequencing (NGS), that guarantees 30X coverage on all the coding and non-coding regions of human DNA. It is a genomic test that offers the highest likelihood of finding a diagnosis for rare genetic diseases. Stripe2Be’s most important benefits are:
1) Unparalleled diagnostic yield;
2) Great efficiency and effectiveness when it comes to generating a report;
3) Massive cost savings.
Are your services available in my country?
We ship our tests worldwide with Next-day free shipping and returns.
How do I provide a sample of my DNA?
Swab Sample Collection
The collection method is based on an easy-to-use, painless and non-invasive saliva collection. Thanks to the DNA stabilization buffer liquid, your saliva sample is stable at a wide range of temperatures.
How long will it take to receive my results?
Sequencing Turnaround Time
It depends on the turnaround time you chose at checkout (2 weeks or 8 weeks). Within 2 weeks or 8 weeks of us receiving your sample kit at our laboratory, your sample will be analysed, and your results will be delivered securely online. You will be notified by email when your results are ready.
How do I register my kit?
Click here to register your kit. Please do it before shipping back the kit.
How long does it take to fulfill my order after I place it?
We generally fulfill your order after 1-2 business days after you place it.
How can I collect saliva from a young child or a person who has trouble producing saliva?
Saliva Sample from People
We can provide you with a cheek swab kit in this case. Please drop us an email at firstname.lastname@example.org after you place the order and we will send you a specific cheek swab kit.
How do I send the kit back to your lab?
You will find a prepaid return shipping label inside the parcel. You can use it to ship the collected sample to our lab.
I forgot to register my kit and I’ve already sent it to the lab. What do I do?
Don't forget the Registration
Our Terms of Service explain that Stripe2Be can only process registered kits. However, please drop us an email at email@example.com and we will try to do our best to find a reasonable solution.
My kit already arrived according to the return shipment tracking code. Why does it not show as received on my account?
After we receive your sample, it will go through unboxing, registration, physical quality control before we start the analysis. The process generally takes a few days. Once this process is finished, the status will update to "We have received your kit".
How does genetic counseling work?
Genetic counseling provides key information not only in the interpretation of diagnostic tests, but it is important for making informed clinical decisions. The genetic counselor also facilitates the understanding of the extent of the pathology, recurrence, heritability, management, and prevention options. You can request genetic counseling at any time after purchasing your test. You can CLICK HERE to book a genetic counseling.
How do you guarantee my privacy?
Privacy is a fundamental human right. At Stripe2Be, it’s also our core value! These are the actions we took to guarantee your privacy:
1) We strictly perform all our activity within the EU and the US, while other Whole Genome Sequencing companies send your samples to China.
2) We are fully compliant with the General Data Protection Regulation (GDPR).
3) We built a Cloud Database Infrastructure on Amazon Web Services (AWS) to guarantee you the highest level of security.
4) If you do not want us to keep your data (personal and genomic), we will delete your data. It is enough to request a personal data cancellation any time by sending an email at firstname.lastname@example.org.
My results are late. When will I receive them?
Results are estimated to be 2 weeks or 8 weeks turnaround from the day they are received by the laboratory. If you are experiencing delays, send an email at email@example.com.